← Back home

Terms of Use

Last updated: May 17, 2026 · Effective: May 17, 2026

These Terms of Use (the "Terms") form a binding legal agreement between you (the "User", "you" or "your") and dontslowme ("dontslowme", "we", "our" or "us") and govern your access to and use of the dontslowme website at www.dontslowme.com and the dontslowme bug tracking application (together, the "Service"). By creating an account, signing in, or otherwise using the Service, you confirm that you have read, understood and accepted these Terms and our Privacy Policy. If you do not accept these Terms, you must not use the Service.

1. Eligibility and accounts

1.1 Eligibility

You must be at least 16 years old (or the age of digital consent in your jurisdiction, whichever is higher) and legally capable of entering into a binding contract to use the Service. If you use the Service on behalf of a company or other legal entity, you represent that you are authorised to bind that entity to these Terms, and "you" refers to both you and that entity.

1.2 Registration

To use most features you must create an account. You agree to provide accurate, current and complete information and to keep it up to date. You are responsible for safeguarding your password and for all activity that occurs under your account. Notify us immediately at contact@dontslowme.com of any suspected unauthorised access.

1.3 One person per account

Each account is for an individual human user. Sharing credentials with other people is prohibited; invite them as project members instead.

2. Description of the Service

dontslowme provides tools for tracking software defects across projects, including creating bug reports, uploading screenshots and videos, leaving comments, changing statuses, organising bugs by category and priority, and inviting collaborators with granular roles (owner, editor, status-only, commenter, reporter). Features may be added, modified or removed over time.

3. Plans, fees and changes

Some features may be offered free of charge while others may require a paid subscription. Where paid plans are offered, the applicable fees, billing cycle, refund policy and renewal terms will be presented at checkout and incorporated into these Terms by reference. We may change pricing on a going-forward basis with at least 30 days' notice; price changes will not apply to a billing cycle already paid for.

4. Acceptable use

You agree that you will not, and will not permit anyone else to:

  • upload, post or transmit content that is unlawful, infringing, defamatory, harassing, hateful, sexually explicit, or that depicts or promotes violence against any person or group;
  • upload malware, viruses, worms, or any code intended to disrupt or gain unauthorised access to systems or data;
  • attempt to access, probe or scan projects, accounts or data you have not been explicitly invited to, or circumvent authentication, authorisation, rate limiting or other security controls;
  • reverse engineer, decompile or otherwise attempt to derive the source code of the Service except where this is expressly permitted by mandatory applicable law;
  • use the Service to send spam, phishing or unsolicited communications, or to build a competing product;
  • upload personal data of third parties without a valid legal basis to do so, or upload special category / sensitive personal data (e.g. health, biometric or financial data) unless you have obtained explicit consent and an appropriate legal basis;
  • use the Service in violation of any applicable export control, sanctions, anti-corruption, privacy or other law.

We may investigate suspected violations, remove offending content, and suspend or terminate offending accounts.

5. User content and licence

5.1 Ownership

You retain all rights you have in the bug reports, comments, screenshots, videos and other materials you submit to the Service ("User Content"). We do not claim ownership of User Content.

5.2 Licence to us

You grant dontslowme a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, modify (only as needed for technical operation such as resizing images or transcoding attachments), transmit and display User Content for the sole purpose of operating, securing and improving the Service for you and your invited collaborators. This licence ends when the User Content or the related project is deleted, subject to our backup-retention windows described in the Privacy Policy.

5.3 Your responsibility

You represent and warrant that (a) you own or have the necessary rights to upload your User Content and grant the licence above, and (b) your User Content does not violate these Terms or any applicable law.

6. Projects, roles and collaboration

Project owners are responsible for managing membership and assigning roles. Roles control what each member can do (e.g. editor, status-only, commenter, reporter). Members must act within the scope of the permissions granted to them. We are not responsible for disputes between project members, owners or organisations regarding access, ownership or content.

7. Third-party services

The Service may interoperate with third-party services (for example Google sign-in). Your use of those services is subject to their own terms and privacy policies. We are not responsible for third-party services and do not endorse them.

8. Intellectual property of dontslowme

The Service, including its software, user interface, design, graphics, logos, trademarks and documentation, is owned by dontslowme or its licensors and is protected by intellectual property laws. Except for the limited right to use the Service granted to you under these Terms, no rights are transferred to you.

9. Feedback

If you send us suggestions, ideas, bug reports about the Service itself or other feedback, you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use them without restriction and without any obligation to you.

10. Privacy and data protection

Our collection and processing of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. Where you upload personal data of third parties into a project, you act as the controller of that data and we act as a processor on your behalf, on the documented instructions set out in these Terms and the Privacy Policy.

11. Suspension and termination

You may stop using the Service and delete your account at any time from your profile settings. We may suspend or terminate your access (in whole or in part) immediately and without prior notice if (a) we reasonably believe you have violated these Terms, (b) your conduct poses a security or legal risk to us or to other users, or (c) we are required to do so by law. Where reasonably possible we will tell you the reason and give you a chance to remedy the issue.

Upon termination, your right to use the Service ends immediately and we may delete your account and User Content in accordance with the retention schedule in the Privacy Policy. Sections that by their nature should survive termination (including 5.3, 8, 9, 12, 13, 14 and 16) will survive.

12. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT WILL BE ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL DONTSLOWME, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) EUR 100. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW (INCLUDING, WHERE APPLICABLE, LIABILITY FOR FRAUD, GROSS NEGLIGENCE OR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE).

14. Indemnification

You agree to defend, indemnify and hold harmless dontslowme and its affiliates from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or related to (a) your User Content, (b) your breach of these Terms, (c) your violation of any applicable law or third-party right, or (d) your misuse of the Service.

15. Modifications to the Terms or the Service

We may modify these Terms from time to time. Material changes will be announced through the Service or by email at least 14 days before they take effect. If you continue to use the Service after the effective date, you accept the updated Terms. If you do not accept the changes, you must stop using the Service before they take effect. We may also add, change or discontinue features of the Service at any time.

16. Governing law and dispute resolution

These Terms are governed by the laws of the country in which dontslowme is established, without regard to its conflict-of-laws principles, except where mandatory consumer protection laws of your country of residence provide otherwise. Disputes that cannot be resolved informally will be brought before the competent courts of that jurisdiction, unless mandatory law grants you the right to bring a claim before the courts of your country of residence.

17. Miscellaneous

  • Entire agreement: these Terms and the Privacy Policy constitute the entire agreement between you and dontslowme regarding the Service and supersede any prior agreements.
  • Severability: if any provision is held to be invalid or unenforceable, the remaining provisions will remain in full force.
  • No waiver: our failure to enforce a right is not a waiver of that right.
  • Assignment: you may not assign these Terms without our prior written consent. We may assign them to an affiliate or in connection with a merger or sale of assets.
  • Force majeure: we are not liable for delays or failures caused by events beyond our reasonable control.
  • Notices: we may give notice via the Service or by email to the address associated with your account.

18. Contact

Questions about these Terms? Email contact@dontslowme.com.